Deposit policy: If a deposit is required for your appointment, Eden will tell you before confirming. Your appointment is not final until Eden confirms it.
Cancellation policy: If you need to cancel, use your cancellation link as soon as possible. Repeated short-notice cancellations may affect future booking approval.
Late arrival policy: Please arrive on time. Late arrivals may require the design to be simplified or the appointment to be cancelled.
No-show policy: No-shows may be declined for future appointments. Please communicate early if something changes.
Design change policy: Major design changes may change the price or timing. Send inspo photos early so Eden can plan properly.
Payment policy: Final pricing depends on length, art, charms, removal, and service complexity. Eden will confirm payment details directly.
Guest policy: Please do not bring extra guests unless Eden says it is okay. This keeps the appointment private and comfortable.
Location/privacy policy: For safety, Eden's exact address is not public. The address is sent only after an appointment is confirmed.